City’s R4,7bn assistance campaign visits Khayelitsha
23 November 2022
The City will be at the Solomon Mahlangu Community Hall in Khayelitsha
tomorrow, 24 November 2022, to assist residents who may benefit from its
indigent assistance on offer. The City continues with its indigent benefits and
rates relief campaign drive across the metro and encourages residents to apply
and to speak to an official about whether they might qualify.
Upcoming events are as follows:
| 24 November 2022 | 09:30 - 15:30 | Solomon Mahlangu Community Hall, Khayelitsha |
| 1 December 2022 | 09:30 - 15:30 | Avondale Community Hall, Atlantis |
| 8 December 2022 | 09:30 - 15:30 | Lobelia Community Hall, Lentegeur
|
The City's Customer Relations Department will also assist residents with logging service requests.
'We encourage residents who may be struggling to access the City's available assistance to approach us. Our officials will be at more upcoming events and we are ready to assist many more residents'.
'Our teams are also assisting beneficiaries with the registration process, forms and required documentation, and capturing information accurately. Depending on a resident's unique circumstances, rebates of up to 100% on municipal rates and refuse removal can be granted,' said the City's Mayoral Committee Member for Finance, Councillor Siseko Mbandezi.
The cost of the City's social package for the 2022/23 financial year amounts to R4,7 billion, and includes R2,3 billion for indigent relief and R1,45 billion for rates relief. Those who have qualified for indigent benefits in the past must remember that they need to apply yearly for the benefit, except pensioners who may apply to renew their benefit every three years.
Whether residents qualify for indigent support or indigent rates relief depends on monthly household income. If the total household income is R7 500 or less per month, residents could qualify for a discount on water, sewerage, electricity, waste collection and property rates.
Residents may qualify for indigent support if they:
• are a homeowner
• earn R7 500 or less per month
• own only one property
• are the full-time occupant of the home
• use the home mainly for residential purposes
• are a child who lives in the home of a parent who has passed away
• received the house in a divorce settlement
• depend on a pension or a social grant for their livelihood
Applicants will need:
• proof of identification (ID book/card or passport)
• a bank statement for the last three months or a sworn affidavit stating that they do not have a bank account
• a bond statement for the last three months or a sworn affidavit stating that they do not have a bond account
• a copy of the estate documents if the applicant has inherited his or her house
If residents are employed, they must also include:
• latest salary/wage pay slip or a letter from an employer stating their income
• a sworn affidavit if they are self-employed stating how much is earned per month
• proof if a disability grant, maintenance grant or pension is received
If residents are unemployed, they must include the following in the application:
• a sworn affidavit stating that they are unemployed
• a sworn affidavit stating that they have no other source of income
Useful contacts and information:
For rates or services relief
Pensioner rates relief
For payment arrangements
For a list of the City's Cash Offices and Walk-in Centres, please visit: https://www.capetown.gov.za/Explore%20and%20enjoy/See-all-City-facilities/Our-service-facilities/Walk-in%20centres
Caption: Langa residents visit the City's intervention and receive assistance at the Zone 25 Community Hall in the area.
End
Published by:
City of Cape Town, Media Office
